Thought Leadership

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Some description for Thought Leadership Reports.

14 February 2020

The Digital Tipping Point: 2019 Retail Report

Report highlights

The retail industry is undergoing a period of unprecedented change, fuelled by the rapid and ongoing transition from analogue to online, the growing importance of experiences and heightened consumer expectations. Cumulatively, these powerful factors have unveiled a very disrupti... read more

26 January 2020

Second Parent Report

Considerable political and economic uncertainty persists heading into 2020. The ongoing impact of Brexit dominates the political agenda and remains a key factor constraining business investment and dampening consumer confidence.

Against this backdrop, UK retailers face seismic structural challenges as the... read more

26 January 2020

AI in the Retail Customer Journey: Disruption 2.0

Considerable political and economic uncertainty persists heading into 2020. The ongoing impact of Brexit dominates the political agenda and remains a key factor constraining business investment and dampening consumer confidence.

Against this backdrop, UK retailers face seismic structural challenges as the... read more

26 January 2020

Fourth Parent Report

Considerable political and economic uncertainty persists heading into 2020. The ongoing impact of Brexit dominates the political agenda and remains a key factor constraining business investment and dampening consumer confidence.

Against this backdrop, UK retailers face seismic structural challenges as the... read more

25 November 2019

Title here in lower and upper caps for the report

Considerable political and economic uncertainty persists heading into 2020. The ongoing impact of Brexit dominates the political agenda and remains a key factor constraining business investment and dampening consumer confidence.

Against this backdrop, UK retailers face seismic structural challenges as the... read more

01 June 2017

The Retail Experience Economy: The Behavioural Revolution

Retailers need to offer a more multifunctional, "experience-based" environment in order to inspire, win and retain the loyalty of customers.

At-A-Glance